PRIVACY POLICY

Last updated: August 2025

ABOUT LEMONROSE GOLF

LEMONROSE GOLF ("we," "us," or "our") has its registered offices in Philadelphia, Pennsylvania, USA. We are considered the “data controller” for the purposes of applicable data protection laws and regulations.

OUR PRIVACY COMMITMENTS

Our Privacy Policy is built around the following three commitments:

Commitment 1: Transparency & Trust
 We design our services with privacy in mind. We are transparent about how we collect and use your personal information and ensure it is used only for lawful purposes. Where required, we will seek your explicit consent. You will be notified of any material changes to how your data is used.

Commitment 2: Protecting Your Personal Information
 We are committed to implementing leading security and privacy standards. Your personal data is protected whether stored by us directly or shared with authorized third parties. In the event of a data breach, we will notify you and, where applicable, the relevant authorities.

Commitment 3: Respecting Your Rights
 You have rights regarding your personal information. We respect your ability to access, update, erase, or restrict how we process your data. We provide clear channels for you to contact us with questions or concerns.

THIS PRIVACY POLICY & UPDATES

This Privacy Policy, along with our Cookie Policy, explains how we collect, use, disclose, and transfer personal information across all touchpoints, including our website, digital platforms (“Platforms”), events, customer service interactions, and social media engagement.

By using our Platforms or interacting with us, you agree to this Privacy Policy. Any updates will be posted on our Platforms.

1. TRANSPARENCY & TRUST

Information We Collect

We may collect the following types of personal information:

  • General Account Information: Name, address, date of birth, email, phone number, nationality, gender, and account credentials

  • Client Preferences: Communication preferences, wishlist, product interests, hobbies, and feedback

  • Transactional Data: Billing and shipping addresses, purchase history, and payment information

  • Identification: Government-issued ID for certain services

  • Correspondence & Call Data: Emails, phone and chat transcripts, and call recordings

  • Social Media Interactions: Data from social login or engagement

  • Cookies & Tracking: As described in our Cookie Policy

  • Location, Wi-Fi, and CCTV Data: Where applicable

  • Media/Photo/Video: When you interact with AR tools, attend events, or use photo booths

  • Surveys: Information you voluntarily provide

  • Third-Party Data: From advertising partners, analytics providers, or social media platforms

  • Sensitive Data: Only if explicitly provided and with your consent (e.g., event accessibility needs)

Purposes & Legal Bases for Processing

We process your personal data under one or more of the following legal bases:

  • Consent – when you have clearly agreed to the processing

  • Performance of a Contract – to fulfill purchases, bookings, or related services

  • Legitimate Interests – for business operations, fraud prevention, and customer service

  • Legal Obligation – when processing is required by law

Examples include:

  • Marketing – personalized offers, newsletters, and campaign tracking (with consent or legitimate interest)

  • Customer Service & Orders – processing purchases, managing repairs, handling inquiries

  • Events & Promotions – RSVPs, contests, and health and safety compliance

  • Compliance – regulatory checks and fraud prevention

  • Technology Use – personalization, profiling, and platform improvements

  • Advertising – audience targeting, ad delivery, and remarketing

  • Platform Security – error monitoring, maintenance, and security protocols

2. OUR COOKIE POLICY

Cookies enhance your browsing experience and help us tailor content to you.

Types of Cookies We Use:

  • Technical Cookies: For secure logins and transactions

  • Functionality Cookies: Remembering your preferences

  • Analytics Cookies: Measuring site usage and performance (e.g., Google Analytics)

  • Advertising Cookies: Personalizing ads based on your browsing behavior

  • Social Cookies: Enabling social sharing functionality

Managing Cookies:
 You can disable or delete cookies through your browser settings. For more information, visit:

  • aboutads.info/choices

  • globalprivacycontrol.org

3. PROTECTING YOUR PERSONAL INFORMATION

Security Measures

We protect your data with secure systems, encryption where applicable, and limited access by trained personnel. You are responsible for maintaining a strong, unique password and keeping it confidential.

Sharing Your Data

We may share your personal information with:

  • Affiliated entities within the LEMONROSE GOLF group

  • Authorized service providers (e.g., cloud storage, payment processors)

  • Regulators and legal authorities where required by law

  • Buyers or successors in the event of a merger, acquisition, or sale

  • Social media and advertising platforms for marketing purposes (subject to your preferences)

Global Data Transfers

Your data may be transferred internationally but will be protected in accordance with this Privacy Policy and applicable laws.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required to meet legal and regulatory obligations.

4. RESPECTING YOUR RIGHTS

You have the following rights regarding your personal information:

  • Access – Request a copy of the data we hold about you

  • Correction – Update inaccurate or incomplete information

  • Erasure – Request deletion of your data (subject to legal exceptions)

  • Restriction – Limit how we process your data

  • Objection – Opt out of certain processing, including marketing

  • Portability – Request your data in a portable format

  • Withdraw Consent – Withdraw your consent at any time

  • File a Complaint – With us or your local data protection authority

Children’s Privacy

Our Platforms are not directed at individuals under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from minors without appropriate consent.

California Privacy Rights (CCPA)

If you are a California resident, you may:

  • Access or delete your personal data

  • Request correction of your information

  • Opt out of the sale or sharing of personal data for advertising purposes

  • Exercise your right to non-discrimination for exercising these rights

We may need to verify your identity to process these requests.

Other U.S. State Privacy Rights

Residents of states such as New Jersey, Texas, and Virginia may have similar rights. Contact us to exercise your rights or appeal a decision related to your privacy request.

5. CONTACT US

If you have any questions, concerns, or would like to exercise your rights, please contact us:

Email: hello@lemonrosegolf.com